Gut-Feelings vs. Metrics

(thetechenabler.substack.com)

3 points | by ingve 4 hours ago

1 comments

  • FinnLobsien 3 hours ago
    I think both are extremely useful in different use cases. For example, most successful startup ideas come from anecdotes:

    "We've been working in x for 10 years, that's why we know this really niche thing is actually a big problem"

    I can use usage-based billing as an example. Unless you've worked on a billing system as an internal systems engineer or monetization product manager, you don't know how much of a resource-hungry mess most billing systems are.

    You could try to run a survey to gather statistical data, but it'd be extremely hard to actually find enough billing engineers and monetization/pricing PMs to get significant data.

    In this case, the gut feeling ("this sucks in every company I've worked at") is better than the data.